Telehealth · Remote visits

A Vietnamese-speaking doctor, right at home

No driving, no waiting room, no language barrier. See a doctor by phone or video — all in Vietnamese.

Or call now855-999-9911
For members with Medicare Original Part B20–30 minute visits
An older adult on a video call with a doctor at home
Call and see a doctorNo app to install
About the service

What is a telehealth visit?

A telehealth visit is an appointment with a doctor by phone or video, right at home. The doctor asks about your condition, assesses symptoms and provides a treatment plan — just like a clinic visit, but you don’t have to go anywhere.

Each visit lasts about 20–30 minutes. The doctor speaks Vietnamese and explains everything you need to know.

What can be treated?

  • Colds, cough, fever, sore throat
  • Back pain, joint pain, headaches
  • Monitoring blood pressure, diabetes, cholesterol
  • Skin problems and allergies
  • Urinary tract infections, sinus infections
  • And many other conditions

If lab tests or a specialist are needed, the doctor will guide you on the specifics.

Check eligibility

Who is this service for?

For members who:

  • Are 65 or older
  • Have Medicare Original Part B (the red-and-blue card)
  • Need a visit but would rather avoid travel and waiting
  • Have a new symptom a doctor should review
  • Want to see a Vietnamese-speaking doctor

Not sure where you fit? Call 855-999-9911 and our team will help you check.

Easy to start

Three simple steps

1

Sign up

Call the hotline or fill out the sign-up form. The AgeWell team checks your insurance and eligibility.

2

Book a time

Pick a day and time that works for you. The doctor calls by phone or video. No app to install.

3

See the doctor

A Vietnamese-speaking doctor gives a thorough 20–30 minute visit. Get a prescription (if needed), monitoring guidance and a specialist referral (if needed).

Why it’s worth trying

Concrete benefits for you and your family

For you

  • No driving, no sitting for hours in a waiting room.
  • A Vietnamese-speaking doctor — understand every explanation, no fear of miscommunication.
  • New symptom and not sure if you need the ER? The doctor helps you decide, avoiding an unnecessary $1,500–$3,000.
  • Need an urgent prescription but your family doctor is booked? A telehealth visit solves it the same day.
  • Prescriptions sent straight to the pharmacy, no paperwork hassle.

For your family

  • Peace of mind knowing a doctor is caring for your parents.
  • No taking time off work to drive to appointments.
  • Clear information, in Vietnamese.
Transparent, no surprises

Cost

Telehealth visits are covered by Medicare Original Part B according to your plan’s benefits. Some Medicare plans may require a copay depending on the specific benefits.

We will check and clearly inform you before providing any service. No surprise costs.

Not sure how much your insurance covers?

Check your cost
Answers

Frequently asked questions

Absolutely. The doctor calls you directly, as simple as answering a regular phone call. If you’d like a video visit, a family member just taps the link we send by text and you’re connected in seconds.
No. You keep your family doctor and specialists. Telehealth is a supplementary service — use it when you need to see a doctor quickly, without waiting for an appointment.
A new or adjusted prescription (if needed), sent straight to the pharmacy. Monitoring and follow-up guidance (if needed). A specialist referral (if needed).
You can stop anytime, with no commitment and no penalty. Your Medicare benefits are not affected.

See all frequently asked questions

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Or call us directly 855-999-9911